Returns & Exchanges
We want you to love your Rebecca Zamolo gear, but if you are not 100% satisfied, you can return or exchange your items within 30 days of delivery. All returned apparel must be in its original, unwashed, and unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your registered email address.
- 3.Package Your Items
Securely pack your items in their original packaging if possible, attach the shipping label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.